PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. By using this website, including purchasing products from this website, or by clicking a box that states that you accept or agree to these terms, you signify your agreement to these Terms & Conditions. If you do not agree to these terms of use, you may not use this website. You agree that by using this website, you are at least 16 years of age, or visiting under the supervision of a parent or guardian, and legally able to enter into a contract. It is your responsibility to review these Terms and Conditions periodically. We reserve the right to revise these Terms and Conditions at any time without notice to you. If you do not agree to these terms and conditions, please do not use this site.
Terms and conditions of sale
- The general terms and conditions of sale are valid between the customers of Bertalife.eu (hereinafter: Customer) and BRT. NUTRITION OÜ, the owner of Bertalife.eu (hereinafter: Merchant). The general terms and conditions of sale are in accordance with the laws and regulations in force in the Republic of Estonia. The product information, pricelist and purchase information on Bertalife.eu are used as a basis.
- Merchant is responsible for processing clients data and he shares with Maksekeskus banking operator only information that is related to transactions.
- Changes to the sale terms and price list shall come into force when published on Bertalife.eu. In case the Customer has submitted his or her order before the changes came into effect, the previous ordering terms apply for the Customer, unless otherwise provided by law or in the terms and conditions of sale.
- By submitting an order in the Bertalife.eu store, the Customer confirms that he or she is familiar with the terms and conditions of sale and agrees to them.
Medical advice
The information contained on this website, or provided at your request, is provided for informational purposes only. While we may offer some products on this website that are classified as food, beverage, or dietary supplements products, we do not market or sell such products for the purposes of diagnosing, treating, curing or preventing any disease. We do not recommend any particular form of medical treatment or that persons manage their own health problems without the advice of a licensed health care practitioner. Information found or received through this website should not be used in place of a visit with, call to, consultation or advice from a health care provider. If you suspect you have a medical problem, or should you have any health care related questions, please promptly call or see your health care practitioner. Bertalife does not endorse product or health claims made by practitioners outside the manufacturer’s guidelines and applicable laws. Bertalife will not be held liable for any damage, injury or death as a result of these claims. Our statements, the products we sell and the products or services we endorse are not intended to diagnose, treat, cure or prevent any disease.
Placing an order
Add the desired products to your shopping basket to order them. Fill in all of the required fields and choose the most suitable shipping method to complete the order. The total cost is then displayed on the screen. This can be paid via an online bank transfer or using another payment method. The contract enters into force when the amount payable is transferred to the bank account of the online store. If we cannot deliver the ordered goods due to stock running out or for any other reason, the purchaser will be informed as soon as possible and the money paid will be refunded promptly, but no later than within 14 days of receiving the notification.
Payment terms and conditions
- You can pay either by bank transfer or using a bank link.
- Using the bank link, our partner is Maksekeskus, which supports all of Europe’s largest banks. You can conveniently choose your bank name and make a payment.
- Our company is the responsible processor of personal data, our company transmits the personal data necessary for making payments to the authorized processor Maksekeskus AS.
- All prices are in Euros (€).
Price list
Prices of all products sold in the Bertalife.eu web shop include 20% VAT, are presented in euros and include shipping costs. The Customer may select the suitable postal service provider when making the purchase.
Transport and delivery
- The prices of the products sold in the online store are indicated next to the products. A fee for shipping is added to the price.
- Delivery time within Estonia is 2-3 days on business days.
- Lithuania, Latvia, Finland 4-5 days.
- Other countries al. 10 days
- Delivery methods: Omniva (Estonian post) parcel machines, Smartpost parcel machines, Omniva post
Returns
In case the goods do not satisfy the Customer’s expectations, the Customer is entitled to return them within 14 days after the receipt of the goods. In such a case, the customer shall cover the postage costs. The returned product must be undamaged, in its original packaging and unused. The money is returned to the Customer within 14 days after the return of the goods to our warehouse.
Miscellaneous
Matters not regulated under these terms and conditions shall be governed by the legislation of the Republic of Estonia and legal acts regulating relations between parties.
If you have any questions, please write at info@bertalife.eu
